TERMS OF USE
1 . You are about to purchase a one year monitoring package, we will text you approximately fourteen days before your subscription expires and invite you to renew.
2 . Should you fail or forget to renew then we will issue a reminder, however 28 days after your subscription has expired your system will be archived. You may still be able to renew after this period, though subject to an administrative charge of £30.00 + vat.
3 . Your subscription is not transferable to another customer.
4 . No refunds can be offered against your unused subscriptions.
5 . Subscriptions can be transferred when you move the system from vehicle to vehicle, system to system or even frozen whilst vehicles are exchanged.
MONITORING AND FAIR USAGE POLICY
1 . Your Lockdown® system is effective in mainland UK, Ireland and across Europe. The system uses a roaming network which enables our devices to roam on to any network, it is still however limited by the network coverage that is available. There is always the possibility that from time to time you may find your vehicle in an area of poor or no mobile coverage, this is beyond our control and we cannot be held liable should this occur. It is very unusual and unlikely to affect our ability to recover your vehicle should it then be stolen.
2 . Our monitoring centre is designed to identify stolen vehicles and so it is very important our resources are not tied up reacting to false alarms, we will advise you verbally if we think you are triggering your system excessively. We feel that no more than six false activations per month is a reasonable allowance, excessive triggering will result in a charge of £30.00 + vat.
3 . In the event of an alarm alert it is your responsibility to ensure the vehicle is safe and secure. Should the vehicle be attacked or stolen you must contact the police to obtain a crime number, you will need to provide us with this number so that we can liaise directly with the police.
4 . Outsmart the Thief Ltd reserve the right to decline your business, we accept no responsibility for the use or misuse of the system, text service or the free mobile phone app.
