Acknowledged as a market leader, Outsmart the Thief Ltd provides a specialised nationwide protection service with one aim – to provide the best in caravan and motorhome security. All our systems are installed through a network of experienced dealers and fitters who have received intensive training to the highest standards.

With over 30 years of experience in call centre monitoring, we are well placed to provide a leading vehicle recovery centre which is purpose built and specifically designed for vehicles in the motorhome and caravan market. Being dedicated solely to the recovery of leisure vehicles, the centre is able to deal with the latest advanced recovery technology that our state-of-the-art Lockdown system provides.

To add further confidence the call centre provides 24 hour, 365 day monitoring by skilled operators who specialise in the tracking and recovery of stolen caravans and motorhomes. We provide rapid response rates due to our long-standing links with the authorities in the U.K. and throughout Europe.
 

• Monitoring 24/7 by highly trained experts, they provide a rapid response and an outstanding level of care.  
• A secure purpose-built alarm monitoring centre, all above ground level with airlock doors.  
• Third party monitored CCTV with ANPR and Night Vision.
• Three servers separately located but connected to each other to guarantee 100% uptime.
• Multiple telephone and communication portal system to ensure 100% communication at all times.
• A true on-line uninterrupted power supply system to ensure 100% continual electrical power.
• All calls to and from the monitoring station are logged, recorded and stored for five years.
• Computer systems that are key stroked with full activity logging.
• Our databases are securely backed up every 30 seconds to on and off-site storage bank.
• Monitoring performed by the most advanced integrated technology and hardware.
• Multiple mapping solutions to ensure 100% accurate and detailed asset locating.
• Worldwide tracking of stolen motorhomes and caravans using advanced integrated tracking technology and software.
• Worldwide recovery of stolen caravans and motorhomes using over 40 UK and European partners plus international contacts.
• We coordinate emergency services be it, fire, police, ambulance or breakdown service.
• Operators alert the appropriate personnel if a confirmed alarm activation occurs.